First Fully Automated Electronic Banking

Dutch-Bangla Bank is the first bank in Bangladesh to be fully automated and introduce Electronic Banking. The automation was completed in 2003, but further additions and features are continuously being added and upgraded. Dutch-Bangla Bank Ltd has adopted the same exact automation solution used my many international banking giants. Although this was significantly more expensive than other solutions, it is a small price to pay for a client's peace of mind.

Unrivaled Access to Banking

A Dutch-Bangla Bank Ltd client now has unrivaled access to banking from any Dutch-Bangla Bank Ltd branch, ATM and POS. All of these services are free-of-charge and are surprisingly affordable for everyone. Even though Dutch-Bangla Bank Ltd has invested more in Electronic Banking more than any other bank, the division was never intended to be profitable. It was undertaken with the same mindset Dutch-Bangla Bank Ltd undertakes its Corporate Social Responsibility tasks. This is why you pay barely nothing even though these same services would cost you much more in other countries and other banks. Never has any bank given so much for free.

Largest ATM Network in Bangladesh

Dutch-Bangla Bank Ltd also has the largest ATM network in Bangladesh. This gives Dutch-Bangla Bank Ltd clients full access to 'anytime anywhere' banking nationwide. All international and many local banks use the Dutch-Bangla Bank Ltd ATM network for their own clients. Dutch-Bangla Bank Ltd has installed over 4,100 ATMs nationwide. As with most things, ATM access to all Dutch-Bangla Bank Ltd ATMs is unlimited and free for all Dutch-Bangla Bank Ltd clients. If a client of a member bank (not Dutch-Bangla Bank Ltd) uses a Dutch-Bangla Bank Ltd ATM, the member bank may add a transaction charge.

Largest IT Budget

Dutch-Bangla Bank Ltd has the largest IT budget in Bangladesh. Dutch-Bangla Bank Ltd maintains the state-of-the-art Electronic-Banking Division. The Electronic-Banking Division oversees and maintains Dutch-Bangla Bank Ltd's investment as well as implementing upcoming projects.

Dutch-Bangla Bank Ltd is the only local bank to have a off-site Data Recovery Site (DRS). DRS ensures that customer records are safe, backed-up, and up to date in the event of a major catastrophe at the Electronic-Banking Division headquarters.

Since 2004, Dutch-Bangla Bank Ltd has introduced SMS and Alert banking. With a mobile phone, customers can perform many banking operations with their phone.

Rocket

2011 was a historic year for the banking sector of Bangladesh as Dutch-Bangla Bank Ltd inaugurated Bangladeshi's first mobile banking.It's a Banking process without bank branch which provides financial services to unbanked communities efficiently and at affordable cost. Rocket provides banking and financial services, such as cash-in, cash out, merchant payment, utility payment, salary disbursement, foreign remittance, government allowance disbursement, ATM money withdrawal through mobile technology devices, i.e. Mobile Phone.

VISA and Mastercard

Dutch-Bangla Bank Ltd is a primary license holder for both VISA and Mastercard. It is authorized to issue and accept payments from both organizations. Dutch-Bangla Bank Ltd also works closely with both organizations to bring you the latest in card technology. Dutch-Bangla Bank Ltd also offer Visa and Mastercard Debit Cards.

Agent Banking

Following the successful launch of the Rocket services, DBBL realized the potential to increase customer reach by offering Agent Banking services through agents for the rural customer who does not have access to formal banking system even through Rocket.

For smooth operation of Agent Banking function a separate Department in the name and style "Agent Banking Department" has been created. The Department will serve wide range of customers throughout the country by providing banking and financial services with the help of mobile telecommunication devices/ computer system/ using biometric technology. Especially for clients in remote locations, Agent Banking Department will help them deposit and withdraw funds and other admissible services at banking agents, i.e., retail outlets that turn Deposit to electronic funds and vice versa. With the help of the agent banking service customer can enjoy the convenience of banking service at any place of the country.