Electronic Banking

WELCOME TO THE PRESTIGIOUS FAMILY OF

DBBL NEXUS VISA SIGNATURE CREDIT CARD

Credit Limit: BDT 500,000 - 25,00,000 Or Equivalent USD

(Maximum limit of USD portion depends as per Guidelines for Foreign Exchange Transactions and Bangladesh Bank Circular issued from time to time)

The exclusive features and benefit package of DBBL Nexus Visa Signature card has been designed to match the lifestyle needs of high-net-worth customers.

DBBL Nexus VISA Signature Cardholders are entitled to the most exclusive range of benefits & privileges to meet their lifestyle needs. This card is accepted globally at more than 40 million merchant points and over 2 million ATMs both within and outside the country. Virtual version of this Credit Card can be added in NexusPay mobile application and used for various cardless transactions and contactless QR transactions. You may also enjoy safe online shopping with this card; secured by 2-factor authentication.

In addition to these exciting benefits, Signature card holders will be exclusively entitled to complimentary annual health checkup at top hospitals, pick and drop facility at Dhaka, Chattogram and Sylhet International airport, access to lounge facilities at over 1,300 airports around the world, discounts in hotels & restaurants in almost all the tourist cities worldwide and access to a number of lounges at selected Dutch Bangla Bank Branches and meet and greet services at the airport during your departure and arrival.

This card also comes with state-of-the-art security features ensured by a microprocessor chip and globally acknowledged EMV (Europay, MasterCard and Visa) transaction security standards. These cards can be used for contactless payments for faster, safer and convenient transactions.

To know more about your credit card, please call our 24-hour Contact Center @ 16216.

Thank you again for being with Dutch-Bangla Bank.

Exclusive Privileges of DBBL Visa Signature Credit Card

1. Greater Financial Freedom: Your DBBL Nexus VISA Signature Credit Card offers you the most exclusive set of benefits that reflects your achievement and social status. With this Card, you may enjoy a very high credit limit to meet all your spending requirements - anytime, anywhere.

2. Global Acceptance: This card is accepted globally at more than 40 million merchant points and over 2 million ATMs both within and outside the country. It can be added in NexusPay e-wallet and used for contactless QR transactions. You may also enjoy safe online shopping with this card; secured by 2-factor authentication.

3. Contactless Payment: This card has contactless transaction features. You can simply tap your card at designated contactless payment terminals to complete faster and secure contactless transactions both home and abroad.

4. Exclusive Benefits & Offers: You may enjoy exclusive benefits & offers of VISA, in Bangladesh and all over the world. Please regularly visit VISA and DBBL website and official facebook page for offer updates.

5. Exclusive Welcome Kit: Your card comes with an exclusive Welcome Kit. This kit contains a Card Welcome Guide along with special gifts for you.

6. Complementary Health Check Up: Both principal and supplementary cardholder will be entitled to complimentary annual health checkup at top hospitals, once in a year.

7. Airport Pick & Drop: You will be entitled to airport Pick and Drop facility for Dhaka “Hazrat Shahjalal International Airport” (HSIA), Sylhet “Osmani International Airport” and Chittagong “Shah Amanat International Airport”.

One way travel will be counted as single use. Only principal card holder will be entitled to avail Maximum 4 (i.e. Four, for each card) complementary airport pick and drop facility within a year. From 5th use onward, card holder will be charged for the service.

8. Meet & Greet: You will be entitled to Meet & Greet services at Dhaka “Hazrat Shahjalal International Airport” (HSIA) and Sylhet “Osmani International Airport” during your departure and arrival.

9. Global Airport Lounge Facility: You will be entitled to a complementary “Priority Pass” with your card. Both Primary & Supplementary Card Holder/s along with guests can get unlimited free access to over 1300 airport lounges (where priority lounge is available) across the world in a year. However, the card holder will be allowed to accompany maximum three (3) guests during each visit. Any of the primary card or supplementary card or a priority pass may be used to avail the above facility.

10. Lounge facility at selected Dutch Bangla Bank Branches: You may enjoy exclusive access to a number of VIP Banking lounges and VIP Zones of Dutch Bangla Bank branches.

11. Our exclusive loyalty program allows you to earn points on your spending with DBBL Nexus Signature Card. You can earn 2 Reward Point for spending every Tk. 50/ USD 1 for local/international purchase transactions [Example: PoS purchase, E-Commerce purchase, QR Purchase etc.]. Non-purchase transactions such as Cash Advance, Add Money/Fund Top Up in Mobile A/C (e.g. MFS/e-wallet), Reversal Transactions or other transactions of similar nature will not be eligible to earn reward points. You may avail exciting complementary offers by redeeming your earned reward points.

Core Benefits of DBBL Nexus Visa Signature Card

1STEMV Credit Card: DBBL is pioneer in bringing EMV chip-based card for the cardholders of Bangladesh. The Nexus Processor Chip guarantees that your card can not be copied. It is the most secure card in the world.

50 Days Interest free period: Enjoy maximum 50 days interest free period for purchase through POS & e-Commerce.

Lowest Interest rate: Enjoy the lowest interest rate for any purchase and cash withdrawal. Current rate of interest is monthly 1.5% only.

Zero cash Withdrawal fee: DBBL has the largest ATM network facility all over Bangladesh. Card holders can withdraw 50% of credit limit from any DBBL ATMs without any fee. However, interest will be applied from the day of cash withdrawal @ 18% per annum.

Fund Transfer Facility: Card holders can transfer fund up to 50% of the card limit to cardholders’ respective DBBL account. 1% fee will be charged but card holders will enjoy a maximum of 50 days grace period.

Supplementary Cards: The supplementary Card holders can enjoy many exciting benefits such as complementary annual health checkup at top hospitals, access to 1300+ priority lounges at airports across the world, Buy 1 Get 1/2/3 free offers at finest hotels, and exclusive discounts at top brands, like the primary cardholder. These supplementary cards are issued at a fee of 50% of primary card with separate Travel Quota (TQ) limit.

Zero Late Payment Fee: No late payment fee for minimum payment. However, If the minimum amount is not paid within the payment due date, additional 2% p.a. interest will be charged on the unpaid minimum due amount.

Worldwide 50% Cash Withdrawal Facility: Card holder can withdraw 50% of its credit limit from any ATM acceptable across the world. Cash withdrawal fee and interest will be applicable.

Transaction Alert: Free SMS transaction alert for any transaction at your mobile even when the number is roaming.

Flexible Payment Facilities: Payment of credit card bills through NexusPay app, Branch, Internet Banking, ATM and fast Tracks across the country.

Complimentary Annual Health Checkup

Both principal and supplementary cardholder will be entitled to complimentary annual health checkup at top hospitals (i.e., Square/United/Evercare Hospital etc.), once in a year.

Tests included in Health Checkup facility: 

  • Fasting Blood Glucose
  • Lipid Profile 
  • S. Creatinine 
  • CBC 
  • ALT (SGPT) 
  • AST (SGOT) 
  • HbA1C 
  • Urine Routine Examination 
  • Doctor Consultation 

*Complimentary Breakfast (Available in Evercare & Square Hospital)

Offer Claim Process:

1. Card holder will inform/place a request to Relationship Manager (RM)/Deputy Branch Manager/Branch Manager/Call Center agent for availing the offer at Square/United/Evercare Hospital.

2. Bank will inform the hospital authority over email/letter with all necessary customer details with a copy to the card holder.

3. Card holder will visit the designated hospital desk on reserved date, show the card and request for health checkup facility.

4. Hospital will provide the complementary health checkup facility to the card holder upon preserving some basic information.

Complementary Airport Pick & Drop Service at Dhaka, Chattogram & Sylhet Metropolitan City

You will be entitled to avail Airport Pick & Drop service for international travels at Hazrat Shahjalal International Airport (HSIA) Dhaka, Shah Amanat International Airport, Chattogram and Osmani International Airport, Sylhet. One way travel will be counted as single use. Only principal card holder will be entitled to avail maximum 4 (i.e. Four, for each card) complementary airport pick and drop facility within a year. From 5th use onward, card holder will be charged for the service.

Service Area

Area 1

Area 2

Area 3

Area 4

Service Coverage for Dhaka City

Gulshan, Banani Mohakhali, Baridhara, Baridhara DOHS, Uttara, Khilkhet, Nikunjo, Mirpur, Mirpur DOHS, Dhaka Cantonment, Badda, Boshundhara, Niketon, Vashantek, Pallabi, Shewrapara, Agargaon, Mohakhali, Kochukhet, Kallyanpur

Dhanmondi, Lalmatia, Shaymoli, Jhikatola, Mohammadpur, Farmgate, Indira Road, Monipuri Para, Tejgaon, Sonargaon (Pan Pacific), Bangla Motor, Panthopath, Sobhanbagh, Kathal Bagan, Khiljee Road, Green Road, Kolabagan, Rayer Bazar

Shahbagh, Shantinagor, Malibagh, Baily Road, Banasree, Rampura, Moghbazar, Pa ribagh, Khilgaon, Modhubagh, Circuit House, Eskaton, Kakrail, Minto Road, Ramna, Siddeshari

Azimpur, Dhaka University, Bashabo, Motijheel, New Market, BUET, Elephant Road, Hatirpool, Matuail, Jattarabari, Palton, ShegunBagicha, Bongshal, Babubazar, Suttrapur, Dholaipar, Chawkbazar, Bakshibazar, Wari, Ahmedbagh, Lalbagh, Kamalapur, Sadarghat

Service Coverage for Chattogram City

Chittagong Metropolitan Area (Within 30 Kilometer Radius)

Service Coverage for Sylhet City

Sylhet Metropolitan  Area (Within 7 Radius Kilometer)

Details

City Pick-Up

Waiting Time: 30 minutes Max, Charge will be applicable after waiting time.

Air port Pick-up

Waiting Time: 2 hours Max, Charge will be applicable after waiting time.

Offer Claim Process:

1. Card holder may request/cancel“Airport Pick & Drop Service”through concerned Relationship Manager (RM)/Deputy Branch Manager/Branch Manager/Call Center agent minimum24 hours before the flight.

2. Bank will inform the “Airport Pick & Drop” service provider over email/letter with all necessary customer details with a copy to the card holder.

3. “Airport Pick & Drop” service provider will provide the facility to the card holder on preferred date and time.

Meet & Greet Assistance at Dhaka & Sylhet International Airport

You will be entitled to Meet & Greet services at Hazrat Shahjalal International Airport (HSIA) Dhaka and Osmani International Airport, Sylhet during your departure and arrival. Details of the services are provided below.

Services for Departing Passengers

Services for Arriving Passengers

Receive passengers with their luggage at airport

Receive passengers from the immigration area

Escort them towards luggage scanning and check-in

After immigration assist passengers on collection of luggage from the belt

Drop luggage and complete check-in formalities

Escort passengers to the red/green channel

Escort passengers towards immigration

Escort passenger to car parking area

The card holder along with one adult companion and two children aged below 12 years may avail this service for unlimited times in a year. For the passengers more than the above number,card holder will be charged as per the rate of service provider.

Offer Claim Process:

1. Card holder will inform/place a request to concerned Relationship Manager (RM)/VIP Banking Lounge/Deputy Branch Manager/Branch Manager/Call Center agent for availing the offer.

2. Bank will inform the “Airport Pick & Drop” service provider over email/letter with all necessary customer details with a copy to the card holder.

3. Service provider will provide the facility to the card holder on preferred date and time.

Lounge Facility at Selected Dutch Bangla Bank Branches

• You will be entitled to get unlimited free access to selected DBBL VIP Banking lounges & VIP Zones and avail state of the art banking services from these lounges/zones. Presently, there are 10 VIP Banking lounges and many VIP Zones across the country.

• Monthly 5 (Five) guests/family members along with the card holder may enjoy complementary access to these lounges. For additional guests/family members, the card holder will be billed as per service agreement rates.

• Cardholders/companions may enjoy complementary refreshments at the lounges.

Exclusive Loyalty Program

Your credit card’s exclusive loyalty program allows you to earn points on your spending with DBBL Nexus Visa Signature Card. You can earn 2 Reward Point for spending every Tk. 50/ USD 1 for local/international purchase transactions [Example: PoS purchase, E-Commerce purchase, QR Purchase etc.]. Non-purchase transactions such as Cash Advance, Add Money/Fund Top Up in Mobile A/C (e.g. MFS/e-wallet), Reversal Transactions or other transactions of similar nature will not be eligible to earn reward points. You may avail exciting complementary offers by redeeming your earned reward points.

Reward Points

Equivalent Card Usage Amount  (In BDT)

Facility

6,000 Points

150,000

100% waiver on annual fee of supplementary card or 50% waiver on annual fee of primary card for a year

12,000 Points

300,000

100% waiver on annual fee of primary card for a year

16,000 Points

400,000

1 complementary buffet Dinner Coupon at top hotels (Le Meridien/ Westin/ Intercontinental/ Sheraton/ Radisson Dhaka & CTG/ Grand Sultan Sylhet/ The Palace Sylhet/ Hotel Cox Today/Other prominent Hotels etc. as per bank’s arrangement)

25,000 Points

625,000

Complementary One Night stay (One double room for two persons) at Le Meridien/ Westin/ Intercontinental/ Sheraton/ Radisson Dhaka & CTG/ Grand Sultan Sylhet/ The Palace Sylhet/ Hotel Cox Today/Other prominent Hotels etc. as per bank’s arrangement.

60,000 Points

1,500,000

One complementary return Dhaka-Bangkok -Dhaka Air Ticket (Economy Class)

Reward Point redemption Process

• Bank will automatically redeem necessary reward points from accumulated reward point balance of the card, for automatic Annual Fee waiver. In such case, Annual Fee of Principal Card and Supplementary Card will be waived respectively. After automatic reward point redemption for Annual Fee waiver facility, card holder will be notified through SMS.

• For Cash reward redemption, bank will send a SMS notification to card holder for confirmation of redemption. If card holder sends a reply SMS with “Y”, then bank will credit the eligible cash reward to the respective credit card account.

• If any Card holder intends to stop automatic “Annual Fee Waiver” facility, then he/she has to request the same to the bank in writing.

• All other rewards, except Annual Fee Waiver and Cash Credit Facility may be redeemed by the Card holder, on claim basis. By redeeming Reward Point balance card holder may claim same/alternative reward multiple times. Card holder has to settle all existing overdues before placing the reward redemption request. Card holder’s reward point status will be shown in both paper, e-statement, Internet Banking, NexusPay or any other method deemed appropriate by the bank management. Principal card holder will be entitled to claim any reward, once s/he has sufficient reward point balance to claim the reward. Card holder cannot place reward redemption request at the time of closing the card, which implies that s/he has to redeem the points before closing the card.

Access To 1300+ Global Airport Lounges

Complimentary Priority Pass:

You will be entitled to complementary “Priority Pass” against your DBBL Nexus Visa Signature Card and supplementary cards. Both Primary & Supplementary Card Holder/s along with guests can get unlimited free access to over 1300 airport lounges (where priority lounge is available) across the world in a year. However, the primary or supplementary card holder will be allowed to accompany maximum three (3) guests during each visit. Priority Pass membership card and boarding pass must be presented when you visit the participating lounges.

What is a Priority Pass?

Priority Pass is the world’s leading airport lounge access program, providing an airport lounge for wherever your travel takes you, regardless of your class of travel or airline flown. Whether you travel infrequently or are a seasoned, regular Traveler, Priority Pass can ensure that your journey always begins stress free at one of 1300+ airport lounges across 600 cities in over 148 countries worldwide. Through the Priority Pass app, Members can also access exclusive retail, dining, spa and sleeping options in selected airports.

Benefits of Priority Pass:

• Access to over 1300 airport+ lounges worldwide in over 148 countries

• Complimentary refreshmentsp>

• Space to work or wind down before your flight

• Free Wi-Fi and handy charging points in most lounges

• Comfortable seats and quiet spaces

• Space to work or wind down before your flight

• Conference rooms, showers and other facilities in selected lounges

• Access to exclusive retail, dining, spa and sleeping options in selected airport

To know more about the list of airport lounges and their facilities, please install “Priority Pass” application in your smart phone or visit www.prioritypass.com

Enjoy Exclusive Access To Balaka VIP Lounge At Hazrat Shahjalal International Airport (HSIA), Dhaka

Hotel InterContinental, Dhaka has exclusive VIP lounge facilities at Hazrat Shahjalal International Airport, Dhaka. As a DBBL Nexus Visa Signature card holder, you and your companion/s will have exclusive access to this Balaka VIP lounge

Terms of Usage for Lounge Facilities:

(International VIP Lounges/Balaka VIP Lounge)

DBBL Nexus Visa Signature card holders (Both Primary & Supplementary Card Holders) along with guests can get unlimited free access to Balaka VIP lounge. However, the card holder will be allowed to accompany maximum three (3) guests during each visit. Any of the primary card or supplementary card or a priority pass may be used to avail the above facility. Long distance telephone calls and fax facilities are all subject to payment. Conference facilities must be reserved in advance and are also subject to payment. Please call: +88028914248 to make a booking. Unlimited number of visits to airport lounges is allowed. However, principal credit card holder shall be billed as per the lounge’s prevailing visit fee structure for any guest visit exceeding the above-mentioned visit criteria. Please note that, the lounge staff may swipe your Priority Pass or your Credit Card while accessing the lounge. Your credit card may be charged by taka equal to the number of persons accessing the lounge.

Value Plus Services Of DBBL Nexus Visa Signature Card

0% InstaPay:

Under this facility, you will have the option to convert any retail purchase or bill payment above Tk. 3,000 in 3/6/9/12/18/24/36 Equal Monthly Installment at 0% Interest. You can purchase your desired product ranging from electronics, furniture, mobile phone etc. or even convert your medical bill into this facility from 1250+ “0% InstaPay” partner outlets.

Enjoy Exciting Discounts & Offers:

Enjoy exciting discount facilities at nationwide discount partner outlets ranging from shopping, dining, travelling, life style shops, restaurants, fashion house, medical services, hotel & resorts etc.

Secured e-Commerce:

E-commerce transaction facility will be activated by default in your card. You can use full local (BDT) limit for local e-commerce transactions and use full endorsed limit for international e-commerce transactions. All transactions are secured by global security features; OTP based2-factor authentication. You may also get hardware token and do transactions securely.

Enjoy Buy1 Get 1/2/3 Free Offer at top Five Star Hotels:

As our DBBL Nexus Visa Signature card holder, you will be entitled to avail unlimited Buy 1 Get 1/2/3 Free offers in a calendar year at top five star partner hotels.

Get The Best From Your Card With Nexuspay

To enjoy state-of-the-art cardless digital banking services please download and install NexusPay (e-wallet) in your smart phone. You can easily add your DBBL Nexus Visa Signature Card in this app and use it for various day-to-day payments such as Credit Card Bill Payment, Mobile top-ups, Utility bill payments, Academic fee payments, City Corporation Holding Tax Payments, Cable TV Payment, Government Fee Payment, Insurance Premium Payment, Internet Bill Payment etc. You can also use it to send money to any DBBL Core Banking, Agent Banking or Rocket (Mobile Banking) account. Funds in DBBL accounts can be transferred to other banks using this application. Moreover, you can add money in virtual “Loyalty Points Card” from any local Visa/MasterCard and use the fund for mobile top-ups, bill payments or QR payments at merchant outlets. You can also open a DBBL account with this app anytime-anywhere. You will be able to make payments at 21436+ merchant points across the country using NexusPay QR payment facility. You can register your vehicle for virtual Toll Card on NexusPay. With this card you can pay toll of 9 major bridges across the country and pass-through fast track lanes. Various other services such as Balance inquiry, Mini statement, Request money, e-commerce etc. are also available in this application.

Enjoy E-Commerce With Your DBBL Nexus Visa Signature Card

E-commerce transaction facility will be activated by default in your card. You can use full local (BDT) limit for local e-commerce transactions and use full endorsed limit for international e-commerce transactions. All transactions are secured by global security features; OTP based 2-factor authentication. You may also get SecureID Token (Hardware token) and do transactions securely.

Enjoy Easypay, Easybuy & Easy Loan

Easy Pay, Easy Buy and Easy Loan are three unique products for converting DBBL Credit Card outstanding into Equal Monthly Installments (EMI). DBBL is the first bank in the country to introduce three unique EMI conversion options for Credit Card holders at the same time. Customers will be able to apply for these products simply by calling DBBL Contact Center at 16216. DBBL Credit Card holders may also apply for these products from any DBBL Branch by filling up an application form.

Easy Pay is an installment plan that allows Credit Card holders the flexibility to convert their credit card outstanding (Minimum BDT 20,000 or above, full/partial amount) into an installment scheme. The card holder pays back the amount at a flat rate of interest per year over a tenor ranging from 3 to 36 months. You can request the bank for the conversion of his outstanding limit into installment facility mentioning the tenor & amount.

Easy Buy is an installment plan that allows our all DBBL Credit Card holders the flexibility to convert payment of any of their retail purchase (Minimum amount of BDT 10,000 or above) made through DBBL Nexus Credit Card into an installment scheme. The card holder pays back the amount at a flat rate of interest per year over a tenor ranging from 3 to 36 months. The facility can be availed both for POS or e-Commerce transaction. You can avail this facility for any retail transaction. Upon making the required purchase/ transaction customer has to inform the bank before the statement date through call center and make a request for the installment facility mentioning the transaction, amount or tenor.

Easy Loan is an installment plan that allows our all DBBL Nexus Credit Card holders to convert the available limit (unused limit, Minimum amount of BDT 50,000 or above) of their card into an installment scheme. The card holder pays back the amount at a flat rate of interest per year over a tenor ranging from 3 to 36 months. You can request the call center or nearest DBBL branch for the facility mentioning the transaction amount and tenor. Upon customer’s request the available limit of the card will be transferred to your linked savings account with DBBL.

Required Documents for Credit Card Application

Common Documents for All Categories:

• Copy of NID

• Return Submission Acknowledgement Slip/ Tax Certificate/ Tax certificate issued by Deputy Commissioner (for all Professions)

• Color Photograph (for all Professions)

For Salaried

For Businessman

For Land Lord/Land Lady

For Self-Employed Professionals(Doctors, Engineers, Consultants etc.)

• Copy of salary certificate/pay slip/ last increment letter, etc.

• 6 months Bank Statement

• Business Card/Office ID

• Valid Trade License copy, copy of Memorandum & Articles of Association etc.

• 1 Year Bank Statement

• Business Card

• Ownership Proof (i.e. Registered Deed/Utility Bill/ Mutation Copy/ Duplicate Carbon Receipt/ Holding Tax Copy etc.

• 1 Year Bank Statement

• Declared Income on personal letterhead

• Professional Certifications/ Membership No. will be required for professionals like Doctors, Engineers, Architect, FCA & CA etc.

• 6 months Bank Statement.

• Visiting Card.

Fees & charges

Annual/Renewal Fee

Card Type

Amount in BDT+ Applicable VAT

Signature Card / Equivalent other cards i.e. World Card/Diamond Card

For primary card(Applicable at the end of each year on anniversary)

20,000

For supplementary card Applicable at the end of each year on anniversary)

10,000

Supplementary Card Fee

For signature, World, Diamond, platinum & Titanium Cards supplementary card for all Family members may be issued at a fee of 50% of Primary Card

Replacement Fee Card/Priority Pass

BDT 500 + Applicable VAT

PIN replacement Fee

BDT 200 + Applicable VAT

Cash advance Fee

For local currency: ON us free, for off us BDT100 or 3% (whichever is higher)/

For USD: 3% of the withdrawn amount

Minimum Payment Due

Local: 5% or BDT500 (whichever is higher) of outstanding if below limit/

Multicurrency: 5% or USD 25 (whichever is higher) of outstanding if below limit

Sales Slip Retrieval

Local: BDT 100

Multicurrency: USD 5

Statement Retrieval

Local: BDT 100.00

Multicurrency: USD 10

Balance Transfer Fee

Free

Fund Transfer Fee

1.00% of withdrawal amount

Certificate Fee

Credit Card: BDT 150

USD 5

Damaged Card Replacement

Free

CIB fee

At actual plus TK.100/- per borrower

Closing Fee

Signature/World/Diamond or equivalent Other Cards:

If the Card is completely unused- Free

If the Card is used in the closing year -For Primary Card- BDT 5,000 (Applicable VAT)

For Supplementary Card- BDT 2,500.00 (Applicable VAT)

Apply

About Dutch-Bangla Bank

Dutch-Bangla Bank started operation is Bangladesh's first joint venture bank. The bank was an effort by local shareholders spearheaded by M Sahabuddin Ahmed (founder chairman) and the Dutch company FMO.View More


Contact Us (Head office)
(8802) 47110465, 47115155, 47114795

International: (8802) 47110465, 47115155, 47114795

Fax: (8802) 9561889

SWIFT : DBBLBDDH