1. What is the campaign about ?

Mastercard launched the winter campaign, titled "Mesmerizing Morocco," to provide cardholders with priceless moments. The flagship campaign aims to make the winter travel and shopping season ahead more exciting and rewarding by encouraging everyday spending via Mastercard debit, credit & prepaid cards. Participating in the campaign, Mastercard Cardholders will get an opportunity to win the Grand Prize—a luxurious couple trip to Morocco along with other exciting prizes.

2. What is the campaign duration?

The Campaign starts with effect from December 17, 2023, and will continue till January 31, 2024. (46 days)

3. What are the awards offered in the campaign? Ans: Grand Prize:

Mastercard Cardholders will get an opportunity to win the Grand Prize—a luxurious couple trip to Morocco, which is a popular travel destination with a vibrant cultural history, and colorful landscapes, deserts, and sea beaches. The grand prize includes economy class round-trip airfares & accommodations for 2 persons for 3 days and 2 nights. The package does not cover lunch and dinner expenses. However, complimentary breakfast is included with the accommodation.

The next winners will have the opportunity to win over 50 exciting prizes including travel vouchers for other travel destinations, electronic & gadgets, dinner & shopping coupons, and more. The list regarding the next 50 exciting prizes will be revealed later.

4. What are the minimum eligibility criteria for Dutch-Bangla Bank Cardholders? Ans: Account Add Process:

• The customers have to conduct the transactions using a Mastercard Debit, Credit, or Prepaid Card issued by Dutch-Bangla Bank, in order to participate in the campaign.

• During the campaign period, the Cardholder is required to use their Mastercard at least 4 (four) times either at the Point of Sale (POS) or through an E-commerce portal.

• Each transaction made using the Mastercard must have a minimum value of BDT 1,000 for Domestic Transactions or USD 25 for Overseas Transactions.

5. Are split or multiple transactions eligible for the campaign?

No, split or multiple transactions made at the same merchant location within the same day will not be eligible for the campaign. In such instances, only 1 transaction with the maximum value will be counted.

6. Are transactions involving Mobile Financial Services (MFS) accounts or wallet loading eligible for the campaign?

No, any transaction related to the MFS accounts or wallet loading will not be eligible for this campaign.

7. What are the winning criteria for the campaign?

•The winner will be determined based on the maximum points earned through the frequency of transactions made with the Mastercard-branded cards. The participants with the highest number of points will be announced as the winners.’

*In cases where 2 or more Mastercard Cardholders score the same number of points, the winner will be decided on the basis of the transaction value. In case the transaction value is also identical for 2 or more Mastercard cardholders, the winner will be decided on the basis of who made the transaction earlier.

8. How are the points calculated?

a) 3 Points for E-commerce Retail Transaction of BDT 1,000 or above at Online Travel Agents (OTA), Airlines, Hotel & Resort online platforms, and e-commerce retail portals.

b) 2 Points for Domestic POS Retail Transaction of BDT 1,000 or above at any retail outlet within Bangladesh

c) 3 Points for Overseas POS and E-commerce Retail transaction of USD 25 or above at any retail, hotel, airlines aggregators or other e-commerce portals. For Facebook boosting and Visa processing fee, it will not be counted as E-commerce Retail transaction.

9. Who is eligible for the campaign

The Campaign is open exclusively to the cardholders of Mastercard-branded Debit, Credit, and Prepaid Cards issued by any bank and NBFI in Bangladesh. Any individual having a nationally issued Mastercard can be a part of this campaign. Winner will be selected among all Mastercard issuing banks in Bangladesh

10. Who is not eligible for participating in the campaign?

Any permanent or contractual employee of Mastercard, its Advertising Agency, PR Agency or any concerned vendors; and the departments concerning Cards Business or the campaign of the participating Issuer Bank and NBFI will not be eligible to participate in the campaign.

11. What type of transactions are not eligible for participating in the campaign?

Only retail transactions will be eligible for this campaign and Mastercard reserves the right to disallow any transaction performed for commercial purposes.

12. Will customers participate with cash purchases?

No, cash purchases will not be eligible to participate under this campaign.

*Mastercard reserves the right to modify, extend or suspend this campaign.