Customer can cash-in (deposit) at any DBBL Branch, DBBL nominated- own agent, UISC, Banglalink, Citycell & Airtel retail points and Mobicash marked outlets of Grameen Phone.
- Customer hands over cash to the Agent
- Agent initiates the transaction from his/her mobile.
- Agent issues a receipt to the customer
- System sends an SMS to the customer's mobile
- For security reason, customer needs to check the sending number of SMS and the amount. SMS/IVR call will be sent from 16216 or 01190016216 or 096667
Overall process of Cash-In (Deposit) is as follows...
For Agent: Agent initiates the transaction from his/her mobile by dialing *322#
For Customer: Customer receives an IVR Call