Customer can cash-in (deposit) at any DBBL Branch, DBBL nominated- own agent, UISC, Banglalink, Citycell & Airtel retail points and Mobicash marked outlets of Grameen Phone.

• Customer hands over cash to the Agent
• Agent initiates the transaction from his/her mobile.
• Agent issues a receipt to the customer
• System sends an SMS to the customer's mobile
• For security reason, customer needs to check the sending number of SMS and the amount. SMS/IVR call will be sent from 16216 or 01190016216 or 096667

Overall process of Cash-In (Deposit) is as follows...

For Agent: Agent initiates the transaction from his/her mobile by dialing *322#

For Customer: Customer receives an IVR Call