VIP Banking
Dutch-Bangla Bank VIP Banking delivers a distinguished suite of exclusive services, privileges, and tailored financial solutions for our diverse high net-worth clients. Through dedicated Relationship Managers and VIP Banking Lounges located in selected Branches across the country, we ensure seamless service and priority attention at every step. In our humble quest to supplement and enhance your lifestyle experiences, VIP banking offers various complimentary facilities covering, health, travel and entertainment for your various needs and pleasure.
VIP Banking Features:
DBBL VIP Banking is designed to meet diverse client profiles:
| • VIP Banking (regular) | Comprehensive premium services for valued customers. |
| • VIP Plus | Enhanced facilities for clients maintaining higher balances. |
| • VIP Banking Senior Citizen | Specialized offerings for senior citizens (aged 65 and above) with added care and convenience. |
| • VIP Banking FCY | Priority services for customers maintaining deposits in foreign currency. |
VIP Banking Eligibility:
| • Individual and/or sole proprietorship (CASA, SND, Power and Individual FCY accounts) in the same name | BDT 2,500,000.00 | BDT 5,000,000.00(except SND) | NA | USD 25,000.00(or equivalent for individuals) |
| • Fixed Deposit | BDT 5,000,000.00 | BDT 10,000,000.00 | BDT 1,000,000.00 | NA |
| • Power Account Deposit having monthly minimum salary credit | BDT 300,000.00 | NA | NA | NA |
| • Mixed deposit with the consideration of 100% of CASA deposit of individual and/or sole proprietorship plus 50% of Fixed Deposit in the same name. | BDT 2,500,000.00 | BDT 10,000,000.00 | NA | NA |
VIP Plus Criteria
The bank emphasizes in continuous effort to enhancing customer experience. In light of this, to make the experience with Dutch-Bangla Bank more rewarding and delightful, the bank has introduced VIP Plus segment based on deposit balance of VIP Customers. VIP Plus customers can now enjoy addiotaional facilties:
- Annual Health Checkup
- Airport Pick & Drop
Criteria for VIP Plus:
| For Current/Savings/Power Account Holder | BDT 5,000,000/- and above in DBBL CASA account. |
| For TD Account Holder: | BDT 10,000,000/- and above as DBBL Term Deposit. |
| For Mixed Account Holder: | Calculated balance of BDT 5,000,000/- and above; which includes 100% of CASA Deposit & 50% of Term Deposit |
Facilities
Special Banking Facilities
| • Personalized Banking Services from all our VIP Banking Lounges | • VIP Banking Cheque Book |
| • Attractive Welcome Pack | • ATM Withdrawal Limit of upto BDT 100,000.00 Per Day |
| • Dedicated Relationship Managers | |
| • Dedicated Service from Branch Manager’s Chamber in Branches without Lounges | • Pre-Approved Credit Card* |
• VIP Banking Multi Currency VISA Debit Card:
|
• Priority Pass for VIP Banking FCY account holders against Debit Card* |
*conditions apply
| Airport Meet & Greet Service:All VIP Banking Customers can enjoy this facility | Complimentary Meet & Greet Service along with 4 other guests (2 Adults and 2 Children below the age of 12 years) to facilitate travelers during departure and arrival from abroad at the following airports: Hazrat Shahjalal International Airport (Dhaka), Osmani International Airport (Sylhet) and Shah Amanat International Airport (Chattogram)
|
| Airport Lounge Facility:All VIP Banking Customers can enjoy this facility | Complimentary access to Balaka Lounge at the Hazrat Shahjalal International Airport, along with 3 other guests (1 adult and 2 children below the age of 12 years):
|
| Airport Pick & Drop Facility:All VIP Plus, VIP Banking Senior Citizen and VIP Banking FCY Customers can enjoy this facility | Complimentary Airport Pick & Drop facilities during departure and arrival from abroad at the following airports: Hazrat Shahjalal International Airport (Dhaka), Osmani International Airport (Sylhet) and Shah Amanat International Airport (Chattogram) • This facility can be availed up to 6 times in a calendar year (where each trip to or from the airport is considered a single trip) |
| Annual Health Checkup: All VIP Plus, VIP Banking Senior Citizen and VIP Banking FCY Customers can enjoy this facility | Complimentary Annual Health Checkup once a year at any of the top three hospitals in the country: Square Hospital, Evercare Hospital and United Hospital • This facility can be availed once every calendar year from any of the above mentioned hospitals |
| Buy 1 Get 1/2/3 Offers: All VIP Banking Customers can enjoy this facility | Seasonal and occasional Buy 1 Get 1/2/3 offers in the various luxurious hotels in the country. |
*conditions apply
VIP Customers maintaining VIP Plus deposit criteria can now enjoy additional facilities:
VIP Plus customers can enjoy Complimentary Annual Health Checkup once a year from any of the following Hospitals:
|
VIP Plus customers can avail Airport Pick & Drop Services in Dhaka city while travelling and returning from abroad. |
BALAKA LOUNGE
- Unlimited Access to Airport Balaka Lounge
VIP Banking Schedule of Charges
| • Account Maintenance (half yearly) | Free |
| • Account Statement | Free |
| • Monthly e-Statement | Free |
| • Balance Confirmation / Solvency Certificate | Free |
| • Cheque book | Free |
| • ATM/ Debit Card Issuance or Annual Fee | Free |
| • Debit Card Replacement | Free |
| • SMS Alert Service | Free |
| • Issuance of Payment Order | Free |
| • Inter-zone Fund Transfer | Free |
| • Standing Instruction | Free |
| • Passport Endorsement | Free |
| • Internet Banking | Free |
| • Certificates Related to Account, Credit Card & Retail Loan | Free |
| • Annual Fees on Credit Card (Classic/Gold/ Platinum/Titanium)* | 50% waiver |
| • Processing Fees of Retail Loan Facilities | 50% waiver |
| • Annual Fee of Locker Service Facilities | 50% waiver |
VIP Banking Lounge/Zone Locations:
| 1. BANANI BRANCH | Borak Mehnur (1st floor), 51/B, Kemal Ataturk Avenue, Banani, Dhaka | Mr. Mohammad Sheikh Jalal Uddin | +8801716659415 |
| 2. BANANI-11 BRANCH | Bond Center (1st floor), Holding No. 71, Road No. 11, Block-D, Banani, Dhaka | Mr. Md Saiful Islam | +8801711093952 |
| 3. BIJOYNAGAR BRANCH | 180-181 (1st floor), Shahid Syed Nazrul Islam Shoroni, Bijoynagar, Dhaka | Mr. Md. Khirul Alam | +8801921717390 |
| 4. DHANMONDI BRANCH | Bay’s Park Heights (ground floor) Road 9, House 2, Dhanmondi, Dhaka | Mr. Md. Murshid-Ul Islam | +8801711175105 |
| 5. DUMNI BRANCH | Dumni Bazar, Khilkhet, Dhaka | Mr. Md. Mehedi Hasan | +8801632037379 |
| 6. GREEN ROAD BRANCH | Rajonigandha Complex (1st floor), Holding No. 66, Bir Uttam K M Shafiullah Road, Green Road, Kalabagan, Dhaka | Mr. Md. Naimul Haque | +8801753178978 |
| 7. GULSHAN AVENUE BRANCH | Uday Tower (1st floor), Holding No. 57 and 57/A, Gulshan Avenue, Gulshan-1, Dhaka | Ms. Sumaiya Zaman | +8801855367472 |
| 8. GULSHAN BRANCH | The Grand Delvistaa (ground floor), CES (A), Road 113, Gulshan 1, Dhaka | Mr. Md. Iftekharul Hoque | +8801847278115 |
| 9. GULSHAN CIRCLE-1 BRANCH | Bay’s 23 (1st floor), Gulshan Avenue, Plot 6, Block SW (I), Gulshan Model Town, Dhaka | Mr. Md. Tipu Sultan | +8801670410506 |
| 10. LOCAL OFFICE BRANCH | 1 (ground Floor), Dilkusha Commercial Area, Dhaka | Mr. Md. Maksudur Rahman | +8801718776104 |
| 11. MIRPUR BRANCH | 8, Darus Salam Road (1st and 2nd floor), Mirpur-1, Dhaka | Mr. Jahanur Rahman | +8801752411379 |
| 12. MOHAKHALI BRANCH | Medona Tower (2nd floor), Holding # 28, Bir Uttam A. K. Khandaker Road, Mohakhali C/A, Banani, Dhaka | Mr. Md. Hasan Mahmud | +8801817184815 |
| 13. MOTIJHEEL FOREIGN EXCHANGE BRANCH | City Centre (ground floor), Holding no. 90/1, Motijheel C/A, Dhaka | Mr. Md Mainul Islam | +8801568983676 |
| 14. NABABPUR BRANCH | 165, Nababpur Road, Dhaka | Mr. Fardwos Hossen | +8801842197622 |
| 15. SATMOSJID ROAD BRANCH | House 47 (1st floor), Road 9/A, Dhanmondi R/A, Dhaka | Ms. Most. Mali Parvin | +8801847278118 |
| 16. SHYAMOLI BRANCH | Shyamoli Cinema Complex (2nd floor), 24/1, & 24/2, Bir Uttam A. N. M. Nuruzzaman, Sarak, Mohammadpur, Dhaka | Mr. Md. Sumon Munshi | +8801914993349 |
| 17. SONARGAON JANOPAD BRANCH | Plot # 02 (1st floor), Sonargaon Jonopad Road, Sector # 11, Uttara R/A, Uttara, Dhaka | Mr. Waliul Islam Naich | +8801747982950 |
| 18. UTTARA BRANCH | Plot 7 (5th floor), Road 7, Sector 4, Uttara, Residential Area, Dhaka | Mr. Md Masud Rana | +8801718540398 |
| 19. AGRABAD BRANCH | Hossain Court (ground floor), 75, Agrabad C/A, Double Mooring, Chattogram | Mr. Mahfuzur Rahman | 8801794704153 |
| 20. KHATUNGONJ BRANCH | Alam Business Center (1st floor), Holding # 254, Khatungonj, Chattogram | Mr. Md Azad Hossain | 8801766790000 |
| 21. MURADPUR BRANCH | Al-Kabir Tower (1st floor), Muradpur, Panchlaish, Chattogram | Mr. Zayed Hossain | 8801826705122 |
| 22. AMBORKHANA BRANCH | Lais Super Market (1st floor), 781, Amborkhana, Sylhet | Mr. Billal Hosen | 8801717481067 |
| 23. BEANI BAZAR BRANCH | Zaman Plaza (1st floor), Beani Bazar, Sylhet | Mr. Kriti Sundar Bhattacharjee | 8801571732001 |
| 24. JAGANNATHPUR BRANCH | Millenium Trade Centre (1st floor), Holding No. 0167-00, Bir Muktijoddha Barrister Mirza Abdul Matin Estate, T&T Road, Jagannathpur, Sunamganj | Mr. Al- Amin Raza | 8801722765042 |
| 25. LAMABAZAR BRANCH | Raja Mansion (1st floor), Chayanir 35, Lamabazar, Zindabazar Road, Sylhet | Mr. Nazmus Nahid | 8801747149021 |
| 26. SYLHET BRANCH | 358, East Zindabazar, Sylhet | Mr. Bishwjit Chowdhury | 8801760208809 |
| 27. BARISHAL BRANCH | LL Tower (1st floor), Holding # 119, Birshreshto Shahid Captin Mohiuudin Jahangir Road, Barishal | Mr. Md. Kamrul Hassan Rony | 8801738288054 |
| 28. BOGURA BRANCH | Modhu Metro Tower (2nd floor), Holding # 56/64, Kazi Nazrul Islam Road, Satmatha, Bogura Sadar, Bogura | Mr. Oaliullah Bin Mostafiz | 8801791411498 |
| 29. BRAHMANBARIA BRANCH | F.C. Tower (1st floor), Holding # 1018, Court Road (Kalaisreepara), Brahmanabaria | Mr. Rayhan Ahmed | 8801960362549 |
| 30. DINAJPUR BRANCH | Palak (1st floor), Holding # 1179/1139, 1181/1140, Munshipara, Lilir Mor, Kotwali, Dinajpur | Mr. Nasim Uddin | 8801518673050 |
| 31. TONGI BRANCH | Razzak Plaza (1st floor), 8/2, Anarkoli Road, Tongi Bazar, Tongi, Gazipur | Ms. Alpana Silvee | 8801763306830 |
| 32. BOARD BAZAR BRANCH | Monsur Plaza, Board Bazar, Joydevpur, Gazipur | Mr. Md. Abdur Razzak Miah | 8801892936287 |
| 33. JASHORE BRANCH | (1st floor), 11/A, R.N Road, Kotwali, Jashore. | Mr. Abdullah -Al- Mamun | 8801956571533 |
| 34. BORO BAZAR BRANCH | A Hossain Plaza (1st floor), Holding No. 04 and 05, Sir Iqbal Road (Boro Bazar), Khulna | Ms. Ruma Khatun | 8801707766843 |
| 35. KHULNA BRANCH | R. Amin Trade Center (1st floor), 17, KDA Avenue, Holding # 05, Sheikhpara Main Road, Khulna | Ms. Fatema Shikdar Mukty | 8801953820676 |
| 36. MYMENSINGH STATION ROAD BRANCH | Reaz Square (1st floor), Holding # 11, Station Road, Mymensingh | Mr. Arup Bandhu Das | 8801717783534 |
| 37. BANGABANDHU ROAD BRANCH | 60 (Old) / 86 (New), Bangabandhu Road, Narayangonj | Ms. Nizum Sultana | 8801818246807 |
| 38. NARAYANGONJ BRANCH | 45, S.M. Maleh Road (1st floor), Tanbazar, Narayangonj | Mr. Md. Khairul Islam | 8801643818302 |
| 39. DHAP BRANCH | Rayans Bhaban, House No. 03, Holding No. 0029, Road No. 02, Dhap, Lalkuthi Road, Kotwali, Rangpur Sadar, Rangpur | Mr. Md. Masudar Rahman | 8801717851603 |
Frequently Asked Questions(FAQ):
VIP Banking is a segment dedicated for the bank’s diverse High Net-Worth customers, offering a distinguished suite of exclusive services, privileges, and tailored financial solutions for our diverse client profiles. Through dedicated Relationship Managers and VIP Banking Lounges located in selected Branches across the country, we ensure seamless service and priority attention at every step. In our humble quest to supplement and enhance your lifestyle experiences, VIP banking offers various complimentary facilities covering, health, travel and entertainment for your various needs and pleasure.
2. What are the various segments within VIP Banking?DBBL VIP Banking is designed to meet diverse client profiles:
| VIP Banking Segments | Details |
|---|---|
| • VIP Banking (regular) | Comprehensive premium services for valued customers. |
| • VIP Plus | Enhanced facilities for clients maintaining higher balances. |
| • VIP Banking Senior Citizen | Specialized offerings for senior citizens (aged 65 and above) with added care and convenience. |
| • VIP Banking FCY | Priority services for customers maintaining deposits in foreign currency. |
By fulfilling any of the following VIP Banking criteria and applying for it in any of our VIP Banking Lounges or Branches/Sub Branches:
| Deposit Mix | VIP Banking (regular) | VIP Plus | VIP Banking Senior Citizen* | VIP Banking FCY |
|---|---|---|---|---|
| • Individual and/or sole proprietorship (CASA, SND, Power and Individual FCY accounts) in the same name | BDT 2,500,000.00 | BDT 5,000,000.00(except SND) | NA | USD 25,000.00(or equivalent for individuals) |
| • Fixed Deposit | BDT 5,000,000.00 | BDT 10,000,000.00 | BDT 1,000,000.00 | NA |
| • Power Account Deposit having monthly minimum salary credit | BDT 300,000.00 | NA | NA | NA |
| • Mixed deposit with the consideration of 100% of CASA deposit of individual and/or sole proprietorship plus 50% of Fixed Deposit in the same name | BDT 2,500,000.00 | BDT 10,000,000.00 | NA | NA |
“Yes” by fulfilling VIP criteria.
5. I have no account with DBBL, can I apply for VIP Banking?“Yes” by opening an account and fulfilling VIP Banking criteria.
6. What is Mixed Deposit in VIP Banking criteria?Mixed Deposit is a combination of Savings Deposit and Fixed Deposit in the following ratio:
- 100% of savings deposit + 50% of FDR in the same name. Example: Suppose Savings Deposit = BDT 10 lac & FDR = BDT 30 lac Mixed Deposit Calculation = BDT 10 lac (100% of Savings) + BDT 15 lac (50% of FDR) = BDT 25 lac ie. Eligible for VIP Banking.
Yes but the account operating instruction must be “Anyone can operate”.
8. Will VIP customer get special VIP Card and Cheque Book?Yes. VIP customers are entitled for special VIP Banking Multi Currency VISA Debit as per VIP Banking criterion below:
- VIP Banking (regular): VIP Banking VISA Signature Card
- VIP Plus: VIP Plus VISA Infinity Card
- VIP Banking Senior Citizen: Legend VIP Banking VISA Infinity Card
- VIP Banking FCY: VIP Banking FCY VISA Signature Card Signature/Infinity Card
Also the customers are entitled to VIP Banking Cheque Book
9. Can both account holders in a Joint Account get VIP Debit card?Any one nominated person will get VIP Banking Multi Currency VISA Debit Card not both.
10. Are Limited Company account holders eligible for VIP Debit Card?No. Only proprietorship account holders fulfilling the VIP Banking deposit criterion are eligible for VIP Banking Multi Currency VISA Debit Card.
11. Are Sole Proprietorship account holders eligible for VIP Debit Card?Yes provided they fulfill the criterion.
12. What charges are waived for VIP Banking customer?| Particulars | Charge for VIP Customers |
|---|---|
| • Account Maintenance (half yearly) | Free |
| • Account Statement | Free |
| • Monthly e-Statement | Free |
| • Balance Confirmation / Solvency Certificate | Free |
| • Cheque book | Free |
| • ATM/ Debit Card Issuance or Annual Fee | Free |
| • Debit Card Replacement | Free |
| • SMS Alert Service | Free |
| • Issuance of Payment Order | Free |
| • Inter-zone Fund Transfer | Free |
| • Standing Instruction | Free |
| • Passport Endorsement | Free |
| • Internet Banking | Free |
| • Certificates Related to Account, Credit Card & Retail Loan | Free |
| • Annual Fees on Credit Card (Classic/Gold/ Platinum/Titanium)* | 50% waiver |
| • Processing Fees of Retail Loan Facilities | 50% waiver |
| • Annual Fee of Locker Service Facilities | 50% waiver |
| Special Banking Facilities | |
|---|---|
| • Personalized Banking Services from all our VIP Banking Lounges | • VIP Banking Cheque Book |
| • Attractive Welcome Pack | • ATM Withdrawal Limit of upto BDT 1,00,000.00 Per Day |
| • Dedicated Relationship Managers | • Debit Card reward point for every BDT 50 = 1.0 Point |
| • Dedicated Service from Branch Manager’s Chamber in Branches without Lounges | • Pre-Approved Credit Card* |
• VIP Banking Multi Currency VISA Debit Card:
|
• Priority Pass for VIP Banking FCY account holders against Debit Card* |
Complimentary Meet & Greet Service along with 4 other guests (2 Adults and 2 Children below the age of 12 years) to facilitate travelers during departure and arrival from abroad at the following airports: Hazrat Shahjalal International Airport (Dhaka), Osmani International Airport (Sylhet) and Shah Amanat International Airport (Chattogram):
- Receiving and escorting customers to and from terminal gate and immigration point.
- Assistance at designated check-in counters.
- Luggage carrying/ collecting/ scanning assistance.
All VIP Banking Customers can avail this facility.
15. How to avail Airport Meet & Greet Service?In order to avail Airport Meet & Greet service just contact your Relationship Manager/Branch Manager with travelling details at least prior to 3 working days or just call Contact 16216 for advance booking for free
16. What is Airport Balaka Lounge Facilities and who can avail it?Complimentary access to Balaka Lounge at the Hazrat Shahjalal International Airport, along with 3 other guests (1 adult and 2 children below the age of 12 years):
- Get FREE access with your VIP Banking Dual Currency VISA Debit Card
- Complimentary buffet breakfast/lunch/dinner along with snacks and tea/coffee at throughout the day
- High speed wireless internet
- Other amenities
All VIP Banking Customers can avail this facility.
17. What is Airport Pick & Drop Facilities and who can avail it?Complimentary Airport Pick & Drop facilities during departure and arrival from abroad at the following airports: Hazrat Shahjalal International Airport (Dhaka), Osmani International Airport (Sylhet) and Shah Amanat International Airport (Chattogram). This facility can be availed up to 6 times in a calendar year (where each trip to or from the airport is considered a single trip)
VIP Banking Customers under the following category can avail this:
- VIP Plus Customers
- VIP Banking Senior Citizens
- VIP Banking FCY
In order to avail Airport Pick & Drop facilities just contact your Relationship Manager/Branch Manager with travelling details at least prior to 3 working days.
19. What is Annual Health Checkup Facility and who can avail it?Complimentary Annual Health Checkup once a year at any of the top three hospitals in the country: Square Hospital, Evercare Hospital and United Hospital. This facility can be availed once every calendar year from any of the above mentioned hospitals.
VIP Banking Customers under the following category can avail this:
- VIP Plus Customers
- VIP Banking Senior Citizens
- VIP Banking FCY
VIP Banking FCY account holders are only eligible for Priority Pass.
For any queries please call at: 16216