Cash Withdraw

Account holders can withdraw money from nominated outlets

Withdraw at Agent Banking Outlet point/Teller point:

  • Customer comes to Agent Banking Outlet/Teller Point for withdrawal, inform account number/show account card and amount.
  • Agent Banking Outlet/Teller Log-in to Portal/ e-POS/m-POS terminal by using Password/PIN.
  • System will verify device MAC ID and will allow login
  • Agent Banking Outlet/Teller initiates Withdrawal transaction
  • Input account number
  • Input amount
  • Customer will verify the account number and amount and then Input Customer FP
  • System will debit customer account and credit Agent Banking Outlet account
  • Agent Banking Outlet/Teller will hand over cash to customer
  • Customer will be notified through SMS, if mobile number is linked.

Overall process of Cash Withdrawals at Agent Banking Outlet point/Teller point

Services

Customers will be registered first to get any Agent Banking services

registration Registration Service

DBBL's nominated outlets can receive money against registered account

registration Cash-Deposit Service

Account holders can withdraw money from nominated outlets

registration Cash-Withdraw Service

Account holders can withdraw money from any DBBL ATM

registration ATM-Withdraw Service

Account holders can inquire their balance from Agent Banking Outlet Points.

registration Balance Inquiry Service

Account holders can inquire their Statement from nominated outlets

Utility Providers can collect their bills from their consumers.

registration Bill Payment Service

One customer can transfer money to other account

registration P2P Service

Biometric Deposit Plus Scheme (DPS) is a special type of savings

Biometric Fixed Deposit (FDR) is a special type of Term Deposit

Use DBBL authorized Exchange House to receive remittance with 1% extra bonus

Use DBBL Agent Banking Biometric Account to receive salary without any cost